FREQUENTLY ASKED QUESTIONS


When is your office open?

Our office is open from 9 a.m. to 5 p.m. Monday through Friday and contacting our team couldn’t be easier. You’re welcome to walk in to speak with a representative, give us a call, or simply fill out our online form. We’re eager to assist you!

When can I access my storage unit?

Access hours are available 24 hours a day, 7 days a week. Whether you store household belongings, commercial goods, or even your favorite vehicle, you have complete control over your storage experience.

How can I pay my bill?

You’re welcome to pay your rent in our office or on our website. Simply click on the “Pay Online” link to manage your account!

How easily can I drive my vehicle around the property?

With wide spaces and easy access to nearby snowmobile trails, our property is the perfect place to bring your vehicle. Even if you don’t rent a vehicle parking space with us, our drive-up access feature will make move-in day a simple endeavor.

Do I have to live in Woodruff to rent at your facility?

Nope! Our central location off WI-70 and WI-47 makes us an ideal choice for residents of Rhinelander, Sayner, Lac Du Flambeau, Minocqua, Arbor Vitae, St. Germain, and Hazelhurst. We’re a short drive away from local lakes, including Arrowhead Lake, Snake Lake, Bullhead Lake, Minocqua Lake, Kawaguesage Lake, and Brandy Lake. You can rent a convenient storage unit without straying far from your everyday activities.

How do I know which storage unit to rent?

Since we provide so many sizes in order to customize your experience, we offer a storage calculator right here on our website. Use it to gauge which unit size is most appropriate for your needs. It’s simple!

Is there anything I should do before move-in day?

Once you’ve selected your unit, readying yourself for move-in day is just a matter of preparing your belongings for storage. Head on over to our storage tips to learn how you can protect the quality of your items throughout the packing and moving processes.